Our mock exams are digital downloads made available immediately after purchase. Because access is granted instantly, purchases are generally non-refundable once the materials have been accessed or downloaded.

Nothing in this policy affects your statutory rights. Where the law grants a right to cancel digital purchases, that right may be waived once you access the content — you will be asked to acknowledge this at checkout.

If a product is faulty, corrupted, or materially not as described, contact us and we will correct the issue or provide a refund where appropriate.

If you were charged twice or purchased in error and have not accessed the materials, contact us promptly and we will review a refund.

To request a refund, email dpidmaths@gmail.com with your order details and reason. We aim to respond within a few working days.